Introduction
Truly Digital is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services.
Information We Collect
We collect various types of information, including personal details such as name, email address, phone number, and billing information when a purchase or inquiry is made. Business-related information, such as company name and relevant data required for service execution, is also collected. Additionally, we gather technical information like IP addresses, device type, browser details, and cookies to enhance website functionality. Payment details are processed through secure third-party gateways, and we do not store financial information.
How We Use Your Information
The data we collect is used to provide and manage services in accordance with contracts, communicate with clients regarding inquiries and updates, process payments securely, and improve our website, products, and customer service. We also use the information to comply with legal obligations and prevent fraudulent activities.
Information Sharing
We do not sell, trade, or rent personal information. However, data may be shared with third-party service providers for payment processing, advertising, and service execution. Additionally, we may disclose information to legal authorities if required by law, regulation, or legal process. In cases of mergers, acquisitions, or business restructuring, data may be transferred accordingly.
Data Security
We implement industry-standard security measures to protect personal information. However, as no method of internet transmission is entirely secure, clients are responsible for maintaining the confidentiality of their account details.
Cookies and Tracking Technologies
We use cookies to enhance user experience and analyze website performance. Users have the option to disable cookies through their browser settings, though this may impact certain functionalities of our website.
Third-Party Links
Our website (https://infotrulydigital.in/) may contain links to third-party sites. We are not responsible for their privacy policies, and users are encouraged to review their terms separately.
Data Retention
Client data is retained as long as necessary for service fulfillment, legal compliance, or business operations. Clients may request data deletion by contacting support.
Client Rights
Clients have the right to access and review their personal data, request corrections to inaccurate information, withdraw consent for data processing (subject to contractual obligations), and request deletion of personal data where applicable.
Refund and Service Policies
Payments made for third-party services such as Google Ads and Facebook Ads are non-refundable. Advance payments are strictly non-refundable once a project has commenced. Refunds will only be issued if the company declines to undertake the client’s work. No refunds will be provided for delays caused by third-party vendors or a client’s failure to provide required information.
Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website, and continued use of our services implies agreement to the updated terms.
Contact Information
For inquiries regarding this Privacy Policy, please contact us at:
Email: info.trulydigitalhub@gmail.com
Phone: +91 8860-433-433
Website: https://infotrulydigital.in/